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Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE ONLINE SERVICES OF THIS WEBSITE.  BY USING THE ONLINE SERVICE, YOU AGREE THAT YOU HAVE READ THESE TERMS AND CONDITIONS AND THAT YOU ACCEPT AND AGREE TO BE BOUND BY THEM.

GENERAL

  1. In these Terms and Conditions the following expressions shall have the following meanings:
    1. "Customer" or "Customers" or "you" or "your" shall mean you and all other persons who places an Order to purchase the Products on this website under your Login.
    2. "Stolle" or "we" or "us" or "our" shall mean Stolle Sdn. Bhd.  (Company No. 201901008938 (1318266-U)) who is the seller of the Products by Stolle Online.
    3. "Stolle Online" shall mean the medium by which Products are offered for sale by Stolle to the Customer through this Internet website owned by Stolle.
    4. "Intellectual Property" shall mean inventions, literary and artistic works, and symbols, names, images, and designs for which intellectual property rights are recognized, including (without limitation) patents, designs, present and future trademarks or copyright, trade name, trade dress, trade secrets, and service marks and other property rights (whether or not registered or registrable by any means), and the right to file an application for registration and protection of any of the foregoing.
    5. "Login" shall mean a Customer's access name to Stolle Online under that Customer's registration.
    6. "Order" or "Orders" shall mean the order(s) submitted by you to purchase the Product from Stolle Online under your Login.
    7. "Product" or "Products" shall mean any and all the products offered for sale by Stolle Online.
    8. "Terms and Conditions" shall mean the terms and conditions contained herein including any modifications and amendments or additions thereto from time to time.
  2. All the Products sold by Stolle through this Website are sold subject to these Terms and Conditions. By submitting your Order for processing by Stolle Online, you confirm and affirm that you have read, understood and agree to the Terms and Conditions in the form in which they appear at the time your Order is submitted for processing.
  3. The Privacy Policy found on this Website will form an integral part of these Terms and Conditions.  These Terms and Conditions including the Privacy Policy shall prevail over any other document purporting to have a contractual effect including any Stolle's store policy/procedures.
  4. The Customer shall agree to complete the registration process according to Stolle's requirements as stated on this website. The Customer shall provide Stolle with complete and updated information which shall include (but shall not be limited to) the Customer's legal name, address, telephone and fax numbers (optional) and e-mail address. If the Customer provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), Stolle has the absolute right to suspend or terminate the registration of such Customer and/or refuse any and all its current or future use of this website.
  5. Registration is open to residents in Malaysia aged 18 and above. Stolle has the absolute discretion to refuse the registration of a potential Customer for any reason whatsoever and to terminate the registration of any of its Customers for any reason whatsoever. Once the Customer has completed and submitted its registration, we shall deem that the Customer has opted in to receive email communication and text message from us and the Customer shall be responsible for all charges imposed by the Customer’s mobile phone carrier, if any.
  6. The Customer shall be liable for every Order made under his/her Login and agrees to indemnify Stolle for all claims, damages whatsoever made by any third party arising from the actions of a person placing Orders for the Products using the Customer's Login. The Customer shall be responsible for updating his registration information. The Customer shall immediately notify Stolle in the event of any unauthorized use of the Customer’s Login.
  7. The Customer may place his Order via Stolle’s website at: https://www.stolle.com.my/. After placement of the Order, the Customer will receive an email acknowledging receipt of Order. For clarification, such acknowledgement of receipt of Order does not constitute confirmation of acceptance of Order and it does not guarantee stock availability. The inclusion of any Products or services on this website at a particular time does not guarantee that the Products or services will be available at all times. We shall not be obliged to supply the Product to you until we have accepted your Order by sending you a subsequent email confirming our acceptance of your Order.
  8. Stolle shall make every effort to fulfil Orders placed by Customers through the Stolle Online, but Stolle shall not be liable to any person if Stolle shall decline to accept all or part of an Order for whatsoever reason, including but not limited to an unforeseen change to the Products (as the case may be), or because the Products may be unavailable. If applicable, Stolle will proceed to fulfil the remainder of the Order in accordance to these Terms and Conditions.
  9. Access to Stolle Online is gained through the use of a personal password. The Customer shall ensure that the password is kept confidential to prevent unauthorized use. The Customer shall accept responsibility for all activities that occur under the Customer’s Login and password. Stolle shall use its best endeavours to prevent any unauthorized entry to the Stolle Online Internet website. However, Stolle shall not be liable for any damages or losses whatsoever if any third party gains unauthorized access to the Stolle Online Internet website.
  10. All pictures and images of the Products displayed on this website are for illustration purposes to help the Customer recognise the Products only. The actual size, dimension and colour of the Products may differ and these may not reflect exactly on the pack you receive due to packaging redesign and improvements.

LIABILITY

  1. The liability of Stolle whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of Stolle’s obligations hereunder shall not in any event exceed an amount equivalent to the price of the Products.
  2. Subject to any rights the Customer may have under any consumer protection law and to the fullest extent permitted by law, Stolle, its parent, subsidiaries, affiliates or successors or their respective officers, directors, employees, agents, representatives, contractors or vendors shall not be liable to the Customer or any other person for any consequential, indirect or special damage or loss of any kind whatsoever nor shall Stolle, its parent, subsidiaries, affiliates or successors or their respective officers, directors, employees, agents, representatives, contractors or vendors be liable for any damage or loss caused by the Customer's servants, agents, buyers or other persons whatsoever.
  3. The Customer shall ensure that the Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Products. The Customer expressly acknowledges and agrees that Stolle assumes no obligation or liability for any advice or information given with the Products and Stolle shall not be responsible for any inaccuracy or misstatement of any such information. The Products shall be accepted by the Customer entirely at the Customer's risk.

INTELLECTUAL PROPERTY

  1. All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to Stolle Online in this website and all text, graphics, photographs, forms, diagrams and other materials published on it shall at all times remain the property of Stolle. You may not copy, reproduce, republish, upload, download, post, transmit, store in retrieval system, modify, alter or display in public or distribute in any way the contents or any part of this website for any purpose without Stolle’s prior written permission.
  2. Stolle and other parties own the trade marks, logos and service marks displayed on this website/catalogue and/or in connection with the Products and the Customers and on-line visitors are prohibited from using the same without the written permission of Stolle or such other parties. No right or license is given to any party accessing this website to use or reproduce in any manner any such marks or logos and Stolle will not hesitate to enforce its right against such party.

MISCELLANEOUS

  1. The headings and sub-headings in these Terms and Conditions are inserted merely for convenience of reference and shall be ignored in the interpretation and construction of any of the provisions contained herein.
  2. No failure on the part of Stolle to exercise, and no delay on Stolle’s part in exercising, any right or remedy under these Terms and Conditions will operate as a waiver thereof, nor will any single or partial exercise of any right or remedy preclude Stolle for further exercise thereof or the exercise of any other right or remedy.
  3. If any provision or any part of any provision of these Terms and Conditions which are illegal, void prohibited or unenforceable shall be ineffective to the extent of such illegality, voidness, prohibition or unenforceability without invalidating the remaining provisions hereof and any such illegality, voidness, prohibition or unenforceability shall not invalidate or render illegal, void or unenforceable any other provision contained herein.
  4. These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and the Customer and Stolle hereby agree to submit to the jurisdiction of the Court of Malaysia.
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